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Better Communication Through Suggestion Management
Purpose
To teach sales representatives and managers that by understanding and working with positive suggestions, they will be able to better communicate with their co-workers and clients.
Company/Personal Benefits
- salespeople and managers will see an immediate increase in sales and earnings
- inter-company communications will be enhanced from the "top down" and the "bottom up"
- proper suggestion management will reinforce goal directed habits
Participants Learn
- the six criteria for developing positive suggestions
- the three factors which influence positive suggestion management (facilitation, grading, expectancy)
- how to use positive suggestions which are goal directed, encompass the desired result and avoid difficulties
- how to use suggestions for reinforcement and encouragement in improving daily work habits
Program Description
Three hour training module in workshop format. The program can be delivered in one, two or three time blocks according to your company's scheduling needs. Group workshops are interactive and include discussions, demonstrations, case studies, role-playing activities, simulations and application exercises.
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